SHIPPING POLICY: LOGISTICS & DEPLOYMENT


STATUS: OPERATIONAL // ORIGIN: CHICAGO, IL


You’ve made the choice to upgrade your coffee routine. Now, our mission is to get that coffee from our roasting facility to your coordinates with maximum efficiency and freshness.
Here is the breakdown of our shipping protocols and what you can expect after you place an order.
1. ORDER PROCESSING (The Pre-Flight)
Once your order enters our system, our team begins the fulfillment process. We don't just throw beans in a box; every order is inspected and packed to ensure it handles the journey safely.
Processing Time: Please allow 1-3 business days for us to prepare, pack, and label your shipment.
Quality Control: We are a dedicated team focused on precision. We take this time to ensure your order is accurate and securely packed before handing it off to the carrier.
2. SHIPPING METHODS & CARRIERS
To navigate the network effectively, we primarily utilize USPS Priority and First Class Mail. These services offer the best balance of speed and reliability for our specific products.
3. ESTIMATED ARRIVAL WINDOW
We aim for speed, but we also value transparency. From the moment you confirm your order, you should expect your package to arrive within 7-10 business days.
The Breakdown: This timeframe includes our internal processing time (1-3 days) plus the carrier's transit time.
External Variables: While our internal algorithms are precise, we are subject to carrier schedules. Factors such as severe weather, holiday volume, or carrier delays are outside our control. We appreciate your patience when these logistical anomalies occur.
4. TRACKING YOUR SHIPMENT
You won't be left in the dark. The moment your package leaves our facility, you will receive an automated email notification containing your Tracking Number.
Action: Use this link to monitor the progress of your shipment as it moves through the network to your location.
Note: It may take up to 24 hours for the carrier to update the tracking status after the label is created.
Thank you for choosing Chi-Town Quantum Coffee.End of Line.